- What is ‘My Account’?
‘My Account’ is a section created on our website, once you sign up with us. It helps you view and manage your transactions and orders anytime on our website. It allows you to: · Manage/edit all your personal data like address, phone number, email id · Change your password · Track the status of your orders · Review past purchases · Access your wishlist · Save your billing address for faster shopping
- How can I create an account?
Effortlessly! The moment you sign up on our website your Address Home account is automatically created.
- Do I need an account to shop on kasseldecor.com?
It’s not mandatory to have an account to shop on kasseldecor.com, you can “Checkout as Guest” , however by signing up you can enjoy the following benefits: · Track your orders · Review past purchases · Request your return or exchange · Access the wishlist
- How do I change my email or password?
The moment you sign in, click on ‘My Account’. Click on ‘Profile’, then click on the ‘Edit’ button. It helps you change your information and then save it.
- Is it free to join kasserdecor.com ?
- What should I do if I have forgotten my password ?
- How do I check the status of my order?
To check the status of your order, please ‘Sign in’ and click on ‘My Account’. Once in My Account, locate and click ‘Order History’. This is the section which contains information about all the orders you have placed with kasseldecor.com. Select the order you wish to track, And finally click on ‘Tracking Code’, this link will take you to our courier partner’s website wherein you can see the delivery status of your order.
- How do I know when my order has been confirmed?
- How do I track my package?
- What do I do if an item is missing from my shipment?
- What do I do if my tracking number shows an incorrect delivery location?
- What do I do if my tracking number does not work?
- How and when can I cancel my order?
- If I get a defective/damaged product, will kasseldecor.com replace it?
- Can I order by Phone?