• What is ‘My Account’?
  • How can I create an account?
  • Do I need an account to shop on kasseldecor.com?
  • How do I change my email or password?
  • Is it free to join kasserdecor.com ?
  • What should I do if I have forgotten my password ?
  • How do I check the status of my order?
  • How do I know when my order has been confirmed?
  • How do I track my package?
  • What do I do if an item is missing from my shipment?
  • What do I do if my tracking number shows an incorrect delivery location?
  • What do I do if my tracking number does not work?
  • How and when can I cancel my order?
You can cancel an order only within 24 hrs of placing the order. For further details read our Cancellation Policy.
  • If I get a defective/damaged product, will kasseldecor.com replace it?
Any defective product will be eligible for a return. The moment you receive the order, please inform our Customer Service at 08287263306 (Monday – Saturday 10 AM to 7 PM) or mail us at we@kasserdecor.com. For further details click on the Returns section on this page or go to our Return Policy.
  • Can I order by Phone?
Yes you can, only for orders with Cash Before Delivery. Contact our Customer Service at 08287263306 (Monday – Saturday 10 AM to 7 PM)
  • How can I make payments for an kasseldecor.com purchase?
  • What is Cash before Delivery?
  • Are there any hidden charges when I make a purchase on kasseldecor.com?
  • Is it safe to use my Credit card Details?
  • My credit card details are not being accepted. What’s wrong?
  • My computer froze while processing payment. How will I know that my payment went through successfully?
  • Get 20% Discount On Your Products.

    Limited Time Offer